Shipping and Return Policy

Payment:

Fulfillment Solution Center accepts major credit cards, including Visa, MasterCard, American Express, and Discover.

Production Time:

Photo booth packages and platforms: Approx. 7-10 days.
Custom printed enclosures: Approx. 2-3 weeks. (Note: Estimated production times; contact us for updates.)


Handling Time:

Other product handling times: Approx. 2-4 business days.

Shipping and Delivery:

  • Delivery time-frames are estimates and may change.
  • International deliveries may incur local import duties and charges
  • Avoid event bookings until booth confirmation. Fulfillment Solution Center is not responsible for missed events.
  • Local freight carriers for 360 packages; 5-7 business days delivery.
  • USPS, UPS, FedEx for other products: 3-5 business days economy shipping.
  • Shipping and delivery times may vary. Please be aware that certain items, which are shipped free or include shipping, are exclusively available for the lower 48 states. Additional costs apply for customers in Hawaii, Alaska, and international locations.


Return Policy:

  • 360 photo booth returns not accepted due to custom fabrication.
  • Non-refundable items include 360 platforms, full system packages, photo booth shells, and custom graphic products.
  • 360 platforms, photo booth shells, and mirror booths have a 1-year manufacturer's warranty. In case of any part failure, immediate action will be taken to address and promptly resolve issues.
  • For returns on eligible items, contact us within 48 hours, return in original packaging.
  • Refund issued with deductions for shipping fees and a 30% restocking fee, in addition to covering return shipping costs.


Incorrect or defective shipments must be returned within 48 hours for a refund in new condition and packaging.